Tuesday, November 22, 2005

White Papers with grubby edges

whitepaperI don't know about you, but I'm fed up with some organisation's attitudes to "white papers".  I regularly download white papers on a variety of topics, or to find out about what my competitors are doing and thinking.  Some are extremely good, but some examples I've downloaded recently from AccountingWEB campaigns and elsewhere have been little more than recycled sales collateral, with very little real content, or just a taster of an idea, where you need to get further in to the sales cycle with that company before you get the real answers. 
I'm convinced that well written white papers should be part of your marketing strategy.  However, you need to be confident enough to provide a good message and information on the topic, and trust that your audience will see you've got expertise in that area, and be compelled to pick up the phone, e-mail, or make contact with you.  My business partner and I have just written a series of white papers on issues around our business, and we pride ourselves that they provide interesting ideas and pointers to good reference sources - so far audience reaction  has been very positive. 
Thankfully we did a reasonable job based on our experience, but here is a good article I wish I'd read first, with advice on this topic that you should read: How to Write Compelling White Papers (Your Audience Will Really Want to Read).
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3 Comments:

Blogger Dennis Howlett said...

Errr - any white paper coming from a vendor is almost certainly sales collateral dressed up as mutton unless they've got an ace writer on the case (ahem) who knows what works and what doesn't...but on a more general note - I think WPs are a waste of time and money for everyone EXCEPT where it is an enterprise pitch and a CIO/CTO type needs convincing...

22 November, 2005 11:36  
Blogger Unknown said...

I agree that you need to either employ an ace copywriter (like yourself!), or use the free expertise around on the web that can guide you on what works and what doesn't, and so use the guerilla tactics of DIY. I'm not so sure that white papers are just for CIOs and CTOs... I have always thought they are useful for a variety of audiences where you have something new or innovative on offer and an element of market "education" to do. But I'd be happy to see evidence to the contrary...?

22 November, 2005 11:49  
Blogger Unknown said...

Dennis,
I saw this 2004 Forbes.com and Bitpipe Study: Readership and Usage of White Papers and Case Studies by Corporate and IT Management.  This was a survey of both general and IT management, which says that 68.2% of respondents receiving white papers contacted the vendor for more information, and 77.8% of them passed it on to a colleague.  That sounds promising to me!

25 November, 2005 12:21  

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